Shipping policy

Shipping Policy

Next Business Day Dispatch
At Avarrix, we aim to dispatch all orders on the next business day, regardless of the selected delivery method at checkout. While next-day dispatch is not guaranteed, our team works hard to ensure your goods leave the warehouse promptly.

Domestic Delivery (Australia)

For Australian orders, we offer both Standard and Express delivery options. Choose your preferred shipping method at checkout:

  • Express Delivery: 2-4 business days (estimated)
  • Standard Delivery: 4-10 business days (estimated)
  • Free Standard Delivery: For orders over $60 AUD

Please be aware that the delivery times are estimates, and unforeseen delays with carriers may occur. If you need your order urgently, we recommend choosing Express Delivery.

International Shipping

We offer international shipping to selected countries. Shipping rates for international orders are:

  • Express International Delivery: $95.00 AUD
  • Standard International Delivery: $50.00 AUD
  • Free Standard International Shipping: For orders over $200 AUD

International delivery timelines can vary by location, so please refer to your tracking information for more accurate details.

PO Box, Parcel Collect & Parcel Locker Deliveries

If you'd like your order delivered to a PO Box, Parcel Collect, or Parcel Locker, please ensure you select the appropriate shipping option during checkout. Choosing the wrong shipping option could lead to delays or errors in delivery.

Potential Delivery Delays

While we strive to meet the delivery timelines, please allow an extra 1-3 business days for potential delays. If your parcel is delayed beyond the estimated timeframes (15+ business days for Standard Delivery or 8+ business days for Express Delivery), it may be eligible for investigation.

For faster resolution, please first contact the carrier directly using the tracking information provided. If you require further assistance, please reach out to us, and our customer service team will help track your order.

Order Tracking

Once your order has been dispatched, we will send you tracking information via email. Use this to track the status of your delivery.