Refund policy

Our Returns Policy

Here at Avarrix, we doing everything in our power to ensure that you absolutely love your new paper solutions. However, we do understand that sometimes what you ordered was not exactly what you were looking for.

Rest your mind knowing that even if you make the wrong selection, you can still receive a full refund. All you have to do is create a returns request and send your undamaged/unopened order items within 30 days of receipt of delivery. After we receive the product, we can then provide you with either a replacement or a full refund of the product price. Easy as sticker paper!

So what are you waiting for? Shop knowing that we have got you covered even if you make a mistake!

Return Conditions

30-Day Money Back Guarantee Policy

In order to receive a full refund of the product price (original shipping cost not included), the following conditions apply:

  • Items must be returned within 30 days of receipt of delivery.
  • Items/sheets must be in an undamaged/sellable condition. No torn, ripped items will be accepted. Sticker paper items must have no print on it. (Ask yourself, would someone else be able to use this item again?)
  • Product packaging (excluding shipment/parcel packaging) must be in an undamaged condition, suitable for re-sale.

Items eligible for a refund will be refunded after we have received the goods. Also please note that the original shipping cost is not refundable. Our change of mind returns policy applies in addition to, and does not affect, your rights under the consumer guarantees which apply under the Australian Consumer Law.

30-Day Free Returns Policy

All Avarrix products are eligible for our 30-Day Free Returns Policy, however, the following conditions apply:

  • Item must be returned within 30 days of receipt of delivery.
  • Product packaging (not shipment packaging) must be in an undamaged condition.
  • Product must be in an unused condition. The total sheet count must be returned and in their original condition suitable for re-sale.

30-Day Change of Mind Returns

Change of mind returns are accepted under the following conditions:

  • Items must be returned within 30 days of receipt of delivery.
  • Product must be in an unused condition. The total sheet count must be returned and in their original condition suitable for re-sale.
  • Product packaging (excluding shipment/parcel packaging) must be in an undamaged condition, suitable for re-sale.

Faulty Item Returns

For faulty item returns, please note the following:

  • Item does not have to be in the original packing, however, must be still adequately packed for safe shipping back to us.
  • In the case of faulty items, the original shipping price is also refundable.
  • We encourage you to initiate a return within 30 days of receipt of delivery.